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Find answers to common questions about partnering with our mall. Can't find what you're looking for? Contact us directly.

Frequently Asked Questions

Please provide the following documents;
a) Completely filled out Tenant Application Form
b) Your Company Profile
c) Concept Materials including pictures of the product mix, pricing and/or menu, pictures of existing locations (external Façade & internal store photos and/or perspective)
d) Letter of Intent

At SM Supermalls, we offer a variety of leasing categories to suit your business needs. Choose from vibrant shops, eye-catching kiosks, convenient counters, and bustling food court spaces. Each option is designed to help your business thrive and attract customers.
We’re excited to help you find the perfect spot!

For any leasing inquiries, feel free to reach out to us at tenantcare@smsupermalls.com. We’re here to assist you every step of the way!

We’d love to have you at our branches! If you're interested in showcasing your business with us, please visit our link: https://msme.smsupermalls.com/?ref=smsupermalls.
We look forward to helping you grow your business!

At SM Supermalls, we’re committed to providing outstanding support to our tenants through our innovative Tenant Support Portal. This dedicated platform ensures you receive timely assistance, valuable resources, and personalized guidance, making your leasing experience smooth and hassle-free.
We’re here to make your journey with us as seamless as possible!

Tenants are generally responsible for maintaining the interior of their space. For any other concerns, our mall maintenance team is always ready to assist you. We’re here to ensure your experience is smooth and hassle-free.
Feel free to reach out whenever you need support!

At SM Supermalls, we’re always on the lookout for a balanced mix of tenants to meet mall policies and market needs. Our goal is to create a vibrant and diverse environment that benefits both our tenants and customers.
We’re excited to have you be a part of our community!

At SM Supermalls, we prioritize your safety with comprehensive security measures, vigilant security personnel, and robust emergency response protocols. These initiatives ensure a safe and secure environment for all our tenants and visitors, giving you peace of mind as you focus on your business.
We’re committed to your safety and success!

Once your exciting concept is finalized, our leasing team will quickly provide you with the final rent details. We’re here to ensure a smooth and efficient process for you.
We can’t wait to see your vision come to life!

While early termination of your lease may incur penalties and fees, our leasing manager is here to support you. You can discuss all the details and implications to ensure you have a clear understanding and feel fully supported throughout the process.
We’re committed to making this as smooth as possible for you.

Subleasing is generally not allowed unless specified in your lease agreement. However, you can review the terms and consult with our leasing team for any clarifications. We’re here to help you understand all the details.
Feel free to reach out with any questions!

For any repairs or maintenance requests, you can use the SM Tenant Portal, which you\'ll have access to once your concept is finalized.
We’re here to ensure everything runs smoothly for you!

We encourage our tenants to participate in our sustainability initiatives, including waste management, energy-saving measures, and eco-friendly practices. By joining these efforts, you\'ll not only contribute to a greener environment but also enhance your brand\'s reputation as a responsible and forward-thinking business.
Let\'s work together for a better future!

As an SM Supermall tenant, you have the fantastic opportunity to participate in our mall-wide events, marketing campaigns, and social media promotions. These activities are designed to boost your visibility and help your business thrive.
We’re excited to support your success!

We’re thrilled to inform you that renewing your lease with SM Supermalls is a breeze! Our dedicated Leasing Manager will reach out to you 6 months before your current lease ends. This proactive approach ensures a smooth and seamless transition, giving you plenty of time to plan and prepare for the next exciting phase of your business journey with us.

Contact Our Partnership Team

Still have questions? Our dedicated partnership team is here to help you every step of the way.

Email

We'll respond within 24 hours

tenantcare@smsupermalls.com

New Partnership Inquiries: For information about available spaces and partnership opportunities, please email us with "New Partnership" in the subject line or call during business hours to speak with a leasing specialist.

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